Qbit Computers

Had an issue connecting a security device to a remote network. Talked to Jack L. who installed our system and he had the issue sorted within a couple of minutes, guiding me through the necessary hardware configuration changes over the phone. Documentation of our system was excellent allowing him to quickly assess what was needed. Cannot recommend the Qbit system or Jack highly enough. Great work gents.

Jack Lonsdale from Qbit tech support has officially reached saviour status. Not only did he spend just over 2 hours to successfully troubleshoot the most frustrating OneDrive sync issues, he was a delight to be on a call with for that long. Extra points for being so lovely and determined to fix the problem. So grateful, thanks legend

Fantastic experience with Jack. I couldn't rate him more highly & look forward to working with him in the future.

I recently started a new role and Qbit are our IT support provider. I have had to call them numerous times because I'm not as IT savvy as I thought I was. From basic email settings to cloud storage setup, every phone call I made was answered quickly, and my enquiry resolved within minutes. These guys are great and I would highly recommend them to anyone who relies on their IT systems to keep their business running efficiently

Just want to say… after all the tech issues I have had with my laptop, working remotely and in general with the VPN changes…You guys are the best in the business, nothing is ever a drama, you’re all willing to take on board someone else’s job, your all willing to call back, work a solution and you are all awesome to deal with.I have only dealt with Ray and Will – my FAVES but such a credit to your team and business for such productive, proactive professionalism…. And these guys have dealt with everything from my end… WOW – well done!!10-star rating!!!

A couple of tech issues this week that I'm sure would have, in their simplicity, warranted an eye roll from many IT people, not the Qbit support team! Patient, professional and happy to help, their exceptional service is SO appreciated.

We have loved working with Jack Lonsdale from QBIT. His calm demeanor when we are in a flustered IT problem has helped calm us enormously. His technical knowledge is vast and Jack has always found a solution for us. We appreciate him enormously and love his warm friendly yet professional manner.

We have recently changed IT providers to Qbit and we couldn't be happier. The transition was seamless and the service is fantastic. Thanks so much to John, Fabio and the team.

We've used Qbit as our outsourced IT provider for more than 4 years and are proud to have grown with them as they too have developed. From the initial engagement (providing a network and server solution), they distinguished themselves by listening first before advising. We have been partners through an office move and refit, and I am always struck by their responsiveness and willingness to help us understand the risks and challengers of modern IT.Our account manager Jaydan reflects the diligence and responsiveness of the wider organisation, and is helpful and timely in his engagement, but I have also been struck by the communications of the engineers and technicians as well, and have enjoyed social time with the wider team on a number of occasions.In summary, Qbit feels more like our technology partner than our IT provider.

I don’t often feel moved to write a review. It is rare that I come across a business that is exceptional. This is one of those occasions.Qbit are outstanding. They are responsive, know their business, ensure that my data set is safe and spend time pointing out options I have not thought of. I particularly like having a customer relations manager. They are someone who gets to know me and my business. In turn it gives a ‘face’ to my interactions with the company.Their reporting is detailed and useful. I can see what has happened to any issues raised, who dealt with it and when. It seems so me that nothing is too much trouble to ensure I am happy, and it leaves me with great confidence that I won’t suffer a catastrophic loss of any sort.After my previous experience of gradually deteriorating service over 7 years this is a breath of fresh air. I am very glad I made the move